Melbourne Derby FAQ
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Close menuI am an A-Lounge, Premium A/B/C, South End Reserved and Turkish Airlines Lounge member, do I need to pre book my seat for the Melbourne Derby?
No, the following members will be able to access their normal reserved seats by using their membership card and are not required to redeem a ticket:
- A-Lounge
- Premium A
- Premium B
- Premium C/Dry
- South End Reserved
- Turkish Airlines Lounge
I am a General Admission, Country and Interstate, 5 game, 3 game, 1 game North End and South End Active member, will I be able to scan in using my digital membership card?
No.
All General Admission, Country and Interstate, 5 game, North End & South End Active members will be required to redeem their member tickets using FanAccount through AXS
How do I redeem my seat for the Melbourne Derby?
1. Click here and use your email address that matches your Melbourne Victory membership
2. First time signing in? Select Forgot Password to create your password.
3. Once logged in, select Offer to see which matches you're entitled to, then choose the Melbourne Derby.
4. On the stadium map, select which selection you'd like to sit in.
5. Select the seats you'd like.
6. Once your seats are selected, assign them to your entitlements.
7. Confirm your purchase. Your tickets will then appear in your AXS account, ready to go.
Is there a deadline to redeem my member ticket?
No.
Members can redeem tickets up until the match.
Members have a priority window to redeem tickets before the general public
From Thursday 1st October 2026 2pm, the general public will be available to purchase tickets, but General Admission and Active members will still be able to redeem their member tickets up until the day of the game.
Please note, that entry is subject to capacity.
Will I receive a confirmation email after redeeming my ticket?
When redeeming a ticket through AXS, you will receive a confirmation email with details on how to download the AXS app. Tickets will appear in your AXS app.
Can I sit with friends?
Yes you can sit with friends.
You will need to add friends to your AXS account before redeeming your tickets.
1. You will need to select your account.
2. Select + friend
3. Enter your friends email address and send invite. They must already have a fan account to send a request. Once they accept you will be able to redeem their ticket allocation with yours.
Can i redeem all my membership in my account?
Yes.
The membership purchaser will have access to all the entitlements you have access to.
