Melbourne Derby FAQ
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Close menuI am an A-Lounge, Premium A/B/C or South End Reserved member, do I need to pre book my seat for the Melbourne Derby?
No, the following members will be able to access their normal reserved seats by using their membership card and are not required to redeem a ticket:
- A-Lounge
- Premium A
- Premium B
- Premium C/Dry
- South End Reserved
- Turkish Airlines Lounge
I am a General Admission, Country and Interstate, 5 game. North End and South End Active member, will I be able to scan in using my digital membership card?
No.
All General Admission, Country and Interstate, 5 game, North End & South End Active members will be required to redeem their member tickets using their barcodes on the Ticketek webpage.
Where do I find my barcode?
Your 14 digit member barcode can be located on your physical or digital membership cards.
If you are unable to locate your member barcode, please fill out this form and we will send it over to you!
How do I redeem my seat for the Melbourne Derby?
1. Click here and head to the Derby event page on Ticketek.
2. In the text box stating “please enter your password”, enter your barcode located on either your physical or digital member card. Your barcode is a 14-digit number. If you are reserving more than one ticket, please enter all barcodes in the same transaction, each one on a separate line to ensure you are allocated seats together.
3. After entering your password/s, select 'Unlock Tickets.'
4. Click on 'Unlock Tickets' to proceed.
5. Once tickets are unlocked, select 'Find Best Available' or 'Select Your Seat' and choose your preferred seating location.
6. Choose your relevant ticket type. Look for the option labelled 'Member Admit,' which will have a $0 price attached to it.
7. Complete the process by following the prompts to finalise your ticket selection.
Is there a deadline to redeem my member ticket?
No.
Members have a priority window up until the match.
From Wednesday 22nd October at 2pm, the general public will be available to purchase tickets, but General Admission and Active members will still be able to redeem their member tickets up until the day of the game.
Please note, that entry is subject to capacity.
Will I receive a confirmation email after redeeming my ticket?
When redeeming a ticket through Ticketek you will receive a confirmation email. Tickets will appear in your Ticketek app closer to match day.
