The Victory Bus FAQ's
Will I be able to leave my belongings on the bus?
Yes, passengers will be able to leave their belongings on the bus, but it is advised to take any valuables with them.
Will the bus have a bathroom, power charging for portable devices, and any other features?
Each bus is equipped with seat belts, reclining seats, USB chargers, climate control, luggage compartments, and an onboard toilet.
If the bus leaves at 4:00pm, what time will I need to arrive at the bus terminal?
It is advisable to arrive for check-in 30 minutes before departure. Check-in will commence at 3:30pm at Southern Cross Station Bus Terminal, 205 Spencer St, Docklands, VIC, 3000 Bay 57.
Can I drink alcohol on the bus?
No, alcohol cannot be consumed on the bus.
Can I consume food & drink on the bus?
Yes, you may consume food and drink on the bus. However, for the comfort and safety of all passengers, hot foods, hot drinks, and glass bottles are not permitted.
Is there a contact for the bus driver so people can contact them?
No. However, the bus driver will contact passengers if they are running late.
Please contact Melbourne Victory on 1300 466 832 or at membership@mvfc.com.au if you have any questions about your booking within business hours.
If I am 5-10 minutes late, will the bus wait for me?
Yes, if someone is 5-10 minutes late, the bus will wait for them. Anything more than 10 minutes will delay the service and could impact arrival time into Shepparton. The driver has passengers' contact details, and he/she will phone passenger if they are running late. However, contacting 10 passengers per bus could be time-consuming and may delay the vehicle's departure to Shepparton. We kindly ask you ensure you leave ample time to arrive for check-in before the Bus departs at 4:00pm sharp.
This also applies to the return trip from Shepparton to Melbourne.
