Our Member Ticket Exchange program is back in the 2019/20 season.
If you’re a reserved seat member (Premium A, B or C) and can’t attend a game at AAMI Park, we encourage you to release your seats to someone else in the Victory community and help us fill the stadium with a sea of blue and white.
If your released seat sells, you will receive 50% of the public ticket price of the purchase – transferred directly to your credit card.
Why should I release my seat?
A stadium full of Melbourne Victory supporters is what creates an electric atmosphere. If you know you cannot attend a game, release your seat and help us fill AAMI Park.
How do I release my seat?
Call 1300 466 832
When will I find out that my seat has been sold?
The club will confirm via email with you only if your seat has been sold. The seat exchange process:
STEP 1 > Release Seat
IF SEAT SOLD:
STEP 2 > MVFC will provide confirmation via email
STEP 3 > Money will be reimbursed
How much money do I get back?
You will receive 50% of the published ticket price if your seat is sold.
How does the pricing work?
If you release a junior seat and it sells as an adult price, you will receive 50% of the adult price, however please understand the same also applies in the opposite scenario in an adult seat released and purchased by a junior
If I release my seat, do I automatically get money back?
No, releasing your seat is the first part. Once your seat has been released it then needs to be sold.
How do I get the money?
If your seat is successfully sold, you receive the funds via debit/credit card.
Can my friends purchase the seat I release?
Unfortunately not. Once you release your seat there is no way to track it and save it for your friends. This is currently being researched and will be a part of the next stage of development.
When do I have to release my seat to be eligible for it to be sold?
To maximise the chances of your released seat selling, the earlier the better. However the cut-off date to release your seat is three business days prior to the game.
I don’t have a credit card, what do I do?
All payments made are to be done via debit/credit card.
Can I release my seats for other games in advance?
Yes you can, simply visit mvf.club/exchange and select the specific game or contact us on 1300 GO MVFC.
I have a family membership, can I just release my seat only?
Each member who holds a reserved seat at AAMI Park can individually release their seat for resale.
Can I release my seat for games at MARVEL Stadium?
No, the seat release is only available for games at AAMI Park.
I am a North/South End OR GENERAL ADMISSION member, can I release my seat?
No, this is only available for Premium A, B and C members.
Where does the other 50% of the ticket price go?
50% of the sale price is returned to you, the other 50% is distributed through Ticketek, AAMI Park and Melbourne Victory.
I am a Premium C-12 member, can I return my seat for sale?
Yes, you can return your seat to be sold for all games except for our Category A game. Your membership does not provide access to this game.